Administrative Assistant
Delray Beach, FL Delray Beach, FL Full-time Full-time $17 - $20 an hour $17 - $20 an hour 20 hours ago 20 hours ago 20 hours ago Joe Taylor Restoration is seeking an Administrative Assistant to join our team! The Administrative Assistant provides phone and administrative support to everyone at Joe Taylor Restoration as needed.
Must be a self-starter, eager to learn, and have a positive attitude! This position works with all departments and interacts with all employees on a daily basis.
This is a great opportunity to begin your career within a growing company! Primary / Key Essential Functions and Responsibilities Build sustainable relationships and engage customers by going the extra mile Answers phone calls from insurance carriers, insurance agents and customers; identifies callers needs Maintain and update CRM:
enter customer loss information, status updates, and upload proper documentation Receive, process and distribute requests via email and 6-line phone system Assist in the monitoring of new assignments to ensure flagged email responses by internal staff are addressed immediately and forwarded to appropriate person Enter and process incoming assignments (losses) and dispatch assignments to a field technician in rotation Run assigned reports to ensure proper file management and workflow Responsible for report processing including proofing, editing and confirming claim details on the appropriate reports.
Present reports to management for review and send to customers and clients Create and update department processes and documentation Engage with staff as needed for problem-solving Run reports to ensure proper file management and workflow Scan and archive documents and correspondence Provide general administrative and clerical support Share innovative and creative ideas on improvements Develop and create processes to present to support the team as needed Any and all other duties assigned by management.
Knowledge, Skills and Abilities Proficient in Microsoft Office Suite (Outlook, Microsoft Word, Microsoft Excel) Efficiently manage workload and work with managers Efficiently manage multi-line phone system Excellent problem-solving skills Interact positively with other employees of all levels Exhibit adaptability, flexibility, self-control and maturity in work and behavior Recognize situations that require notification of upper management Analyze, interpret and communicate data effectively both verbally and in writing Effectively present information and respond to questions from leadership Complete assignments with promptness and accuracy.
Estimated Salary: $20 to $28 per hour based on qualifications.
Must be a self-starter, eager to learn, and have a positive attitude! This position works with all departments and interacts with all employees on a daily basis.
This is a great opportunity to begin your career within a growing company! Primary / Key Essential Functions and Responsibilities Build sustainable relationships and engage customers by going the extra mile Answers phone calls from insurance carriers, insurance agents and customers; identifies callers needs Maintain and update CRM:
enter customer loss information, status updates, and upload proper documentation Receive, process and distribute requests via email and 6-line phone system Assist in the monitoring of new assignments to ensure flagged email responses by internal staff are addressed immediately and forwarded to appropriate person Enter and process incoming assignments (losses) and dispatch assignments to a field technician in rotation Run assigned reports to ensure proper file management and workflow Responsible for report processing including proofing, editing and confirming claim details on the appropriate reports.
Present reports to management for review and send to customers and clients Create and update department processes and documentation Engage with staff as needed for problem-solving Run reports to ensure proper file management and workflow Scan and archive documents and correspondence Provide general administrative and clerical support Share innovative and creative ideas on improvements Develop and create processes to present to support the team as needed Any and all other duties assigned by management.
Knowledge, Skills and Abilities Proficient in Microsoft Office Suite (Outlook, Microsoft Word, Microsoft Excel) Efficiently manage workload and work with managers Efficiently manage multi-line phone system Excellent problem-solving skills Interact positively with other employees of all levels Exhibit adaptability, flexibility, self-control and maturity in work and behavior Recognize situations that require notification of upper management Analyze, interpret and communicate data effectively both verbally and in writing Effectively present information and respond to questions from leadership Complete assignments with promptness and accuracy.
Estimated Salary: $20 to $28 per hour based on qualifications.
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