Customer Service Representative
Delray Beach, FL Delray Beach, FL Part-time Full-time Part-time Full-time $15 - $20 an hour $15 - $20 an hour 15 hours ago 15 hours ago 15 hours ago At Milestone Marketing, we take pride in delivering innovative print and digital marketing solutions to our diverse clientele.
We foster a collaborative and supportive work environment that encourages creativity and continuous learning.
As a Customer Service Representative, you will be at the forefront of our mission to exceed customer expectations and build lasting relationships.
Responsibilities:
Act as the primary point of contact for customers, responding promptly to inquiries via phone, email, and other communication channels.
Provide personalized and attentive support to customers, addressing their questions, concerns, and feedback with professionalism and empathy.
Collaborate with internal teams to resolve customer issues and ensure a seamless customer journey.
Maintain accurate records of customer interactions and transactions in our CRM system.
Keep up-to-date with our product and service offerings to provide accurate and relevant information to customers.
Qualifications:
Excellent verbal and written communication skills.
Strong problem-solving abilities with a proactive approach to finding solutions.
Empathetic and patient, with a genuine passion for helping customers.
Ability to multitask effectively and remain composed in a fast-paced environment.
Proficiency in using computer systems and customer support software.
Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and career advancement.
Positive and collaborative work culture that values employee contributions.
Part Time and Full Time positions are available Job Types:
Full-time, Part-time Pay:
$15.
00 - $20.
00 per hour
Benefits:
401(k) Flexible schedule Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Delray Beach, FL 33445:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We foster a collaborative and supportive work environment that encourages creativity and continuous learning.
As a Customer Service Representative, you will be at the forefront of our mission to exceed customer expectations and build lasting relationships.
Responsibilities:
Act as the primary point of contact for customers, responding promptly to inquiries via phone, email, and other communication channels.
Provide personalized and attentive support to customers, addressing their questions, concerns, and feedback with professionalism and empathy.
Collaborate with internal teams to resolve customer issues and ensure a seamless customer journey.
Maintain accurate records of customer interactions and transactions in our CRM system.
Keep up-to-date with our product and service offerings to provide accurate and relevant information to customers.
Qualifications:
Excellent verbal and written communication skills.
Strong problem-solving abilities with a proactive approach to finding solutions.
Empathetic and patient, with a genuine passion for helping customers.
Ability to multitask effectively and remain composed in a fast-paced environment.
Proficiency in using computer systems and customer support software.
Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and career advancement.
Positive and collaborative work culture that values employee contributions.
Part Time and Full Time positions are available Job Types:
Full-time, Part-time Pay:
$15.
00 - $20.
00 per hour
Benefits:
401(k) Flexible schedule Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Delray Beach, FL 33445:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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